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Package delivery scams

Package Delivery Scams

Package Delivery Scams: Don’t Fall for Fake Tracking Emails and Texts

The holiday season means more shopping, more shipping, and more excitement as packages arrive at your doorstep. Unfortunately, scammers know this too, and they use fake delivery messages to trick people into giving away money or personal information. That’s why it’s so important to practice smart fraud scam information prevention during the busiest shipping time of the year.

how the scams work

Package delivery scams usually arrive as a text or email claiming that a package is delayed, can’t be delivered, or needs additional information to ship. The message often includes a link to a fake tracking page designed to steal your personal or financial information. Some scammers even ask for a small “redelivery fee,” which is just a way to capture your debit or credit card details.

red flags to watch for

Scammers can make these messages look convincing, but there are always warning signs if you know where to look:

  • Suspicious senders – The email address or phone number doesn’t match the real company.
  • Strange links – Hover over the link before clicking. If it doesn’t go to the official UPS, FedEx, USPS, or Amazon site, it’s fake.
  • Urgent wording – Messages that say “final attempt” or threaten to return your package are meant to pressure you into acting quickly.

how to stay safe

You don’t have to fall for these scams. With a few simple steps, you can shop and ship safely all season long:

 

  • Go directly to the source. Visit the carrier’s official website or app to check tracking updates instead of clicking links in texts or emails.
  • Ignore payment requests. Legitimate carriers don’t charge surprise “redelivery fees.” If someone asks, it’s a scam.
  • Use official tracking numbers. Only trust the tracking information provided in your purchase confirmation.
  • Monitor your accounts. Keep an eye on your KEMBA accounts so you can spot unusual transactions quickly.

kemba can help

We know the holidays are busy, and scams are the last thing you should have to worry about. That’s why KEMBA offers card lock features, fraud monitoring, and a team ready to support you if you notice suspicious charges.

shop, ship and celebrate safely

The holidays should bring joy—not stress from a scam. By watching for red flags and practicing smart fraud scam information prevention, you can keep your packages and your money safe. And if you ever have questions or need assistance, don’t hesitate to contact KEMBA. We’re here to help you enjoy a safe and happy holiday season.

kemba is here to help!

If you need assistance, please reach out. Our team is here to support you and keep your financial information safe.

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