View the KEMBA privacy notice here. We promise to keep your personal information safe, secure and only use it for business related to your relationship with KEMBA Credit Union.
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share and protect your personal information. Please read this notice carefully to understand what we do.
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons KEMBA Credit Union chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information |
Does KEMBA Credit Union share? |
Can you limit this sharing? |
| For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or to report to credit bureaus | Yes | No |
| For our marketing purposes – to offer our products and services to you | Yes | No |
| For joint marketing with other financial companies | Yes | No |
| For our affiliates’ everyday business purposes – information about your transactions and experiences | Yes | No |
| For our affiliates’ everyday business purposes – information about your creditworthiness | Yes | Yes |
| For our affiliates to market to you | Yes | Yes |
| For nonaffiliates to market to you | No | We don’t share |
If you are a new member, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our member, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.
Feel free to call us at (317) 351-5235
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
We collect your personal information, for example, when you
We also collect your personal information from others, such as credit bureaus, affiliates or other companies.
Federal law gives you the right to limit only:
State law and individual companies may give you additional rights to limit sharing.
Your choices will apply to everyone on your account.
Affiliates – Companies related by common ownership or control. They can be financial and nonfinancial companies.
Nonaffiliates – Companies not related by common ownership or control. They can be financial and nonfinancial companies.
Joint Marketing – A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
KEMBA Indianapolis Credit Union (“we,” “us,” or “our”) is committed to protecting your personal information and ensuring that your privacy is respected. This SMS Messaging Privacy Policy explains how we collect, use, and protect information in connection with text messaging communications with KEMBA staff.
By sending a text message to a KEMBA phone number, you agree to communicate with KEMBA staff regarding your accounts, services, or general inquiries and acknowledge the terms outlined in this policy.
KEMBA’s SMS messaging service is conversational and initiated by you. We do not send unsolicited marketing text messages or mass promotional campaigns.
Text messages are used solely to respond to your inquiries, provide account-related assistance, or share information about KEMBA services relevant to your request.
When you communicate with us via SMS, we may collect and retain information such as:
This information is used only to respond to your inquiry and provide requested services.
We use information collected through SMS messaging to:
We do not use SMS messaging for unsolicited marketing communications.
KEMBA does not sell or share your SMS communication information with third parties for marketing purposes.
We may share information with trusted service providers who assist in delivering SMS communications, such as our phone system provider (Zultys) or mobile carriers, as necessary to provide the service.
Text messaging is not a secure form of communication. For your protection, please do not send sensitive personal or account information (such as account numbers, Social Security numbers, or passwords) via SMS.
You may opt out of SMS communication at any time by replying STOP, END, or CANCEL to any message.
For assistance, reply HELP, email us at [email protected], or call us at 317-351-5235.
Message frequency will vary based on your interaction with KEMBA. Standard message and data rates may apply based on your mobile carrier plan.
We may update this Privacy Policy periodically. Any changes will be posted on our website, and we will notify you of significant changes where required by law.
For questions about this Privacy Policy, please contact us at:
Email: [email protected]
Phone: 317.351.5235
Address:
KEMBA Indianapolis Credit Union
444 S. Shortridge Road
Indianapolis, IN 46219
Existing Members- Login to MyBranch online banking to complete the application.
Not a member? Use this application to submit your loan request.
All loans are subject to credit approval and underwriting criteria. Membership with KEMBA is required. If you are a non member, applying for a loan will also initiate a membership application.
