See the KEMBA Credit Union privacy notice here. We promise to keep your personal information safe, secure and only use it for business related to KEMBA.
See the KEMBA Credit Union privacy notice here. We promise to keep your personal information safe, secure and only use it for business related to KEMBA.
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share and protect your personal information. Please read this notice carefully to understand what we do.
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons KEMBA Credit Union chooses to share; and whether you can limit this sharing.
| Reasons we can share your personal information | Does KEMBA Credit Union share? | Can you limit this sharing? |
| For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or to report to credit bureaus | Yes | No |
| For our marketing purposes – to offer our products and services to you | Yes | No |
| For joint marketing with other financial companies | Yes | No |
| For our affiliates’ everyday business purposes – information about your transactions and experiences | Yes | No |
| For our affiliates’ everyday business purposes – information about your creditworthiness | Yes | Yes |
| For our affiliates to market to you | Yes | Yes |
| For nonaffiliates to market to you | No | We don’t share |
If you are a new member, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our member, we continue to share your information as described in this notice.
However, you can contact us at any time to limit our sharing.
Feel free to call us at (317) 351-5235 or 800-366-0013
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
We collect your personal information, for example, when you
We also collect your personal information from others, such as credit bureaus, affiliates or other companies.
Federal law gives you the right to limit only
State law and individual companies may give you additional rights to limit sharing.
Your choices will apply to everyone on your account.
Definitions
Affiliates – Companies related by common ownership or control. They can be financial and nonfinancial companies.
Nonaffiliates – Companies not related by common ownership or control. They can be financial and nonfinancial companies.
Joint Marketing – A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
Introduction
KEMBA Indianapolis Credit Union (“we,” “us,” or “our”) is committed to protecting your personal information and ensuring that your privacy is respected. This Privacy Policy explains how we collect, use, share, and protect information about you in connection with our SMS text messaging service provided through Zultys, a third-party provider of our phone system. By opting-in and using our SMS text messaging services, you agree to the terms outlined in this policy. This Privacy Policy for SMS Messaging is part of the overall Privacy Policy for KEMBA Indianapolis Credit Union. You may reference the complete Privacy Policy on our website or by requesting a copy.
Information We Collect
When you opt into our SMS messaging service, we may collect certain information, including Personal Identifiable Information (PII): Name, phone number, and account information. Usage Data: Message history, including the content of messages, message frequency, and message delivery status. Our KEMBA Privacy Policy states how we collect, store or share your information.
How We Use Your Information
We use your information to provide you with SMS messages about account updates, transaction alerts, marketing offers, and other informational messages.
Consent Based Processing
By requesting to opt-in to the KEMBA SMS messaging service, you give consent to receive KEMBA marketing and informational messages via text. Message and data rates may apply. Frequency may vary. Opt-in may occur in the following ways: completing the form on our website or via email. Opting-in to SMS messaging is not a requirement to receive other services we offer. You have the right to withdraw your consent (to “opt-out”) at any time by communicating your revocation to us. We suggest opting out by replying to any SMS message with the words “STOP”, “QUIT”, “END”, “REVOKE”, “OPT OUT”, “CANCEL”, “UNSUBSCRIBE”. You may also opt-out via by email at [email protected], or by calling us at 317-351-5235. We may discontinue providing SMS services to you based upon any communication we interpret as being a revocation of consent regardless of how it is communicated. You may resume SMS service simply by opting in again.
Security Measures
We implement organizational and technical security measures to protect your information. While we strive to use industry-standard security, no system can guarantee complete security.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website, and we will notify you of significant changes by SMS or email where required by law.
Contact Us
For questions about this Privacy Policy, please contact us at:
Email: [email protected]
Phone: 317.351.5235
Address: KEMBA Credit Union 444 S. Shortridge Road, Indianapolis, IN 46219