KEMBA will be closed on Tuesday, November 11, 2025 to observe Veterans Day. Thank you to all who have served!

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KEMBA TERMS & CONDITIONS

Learn about the KEMBA terms & conditions for our website, third-party links, emails  and more.

KEMBA Privacy Commitment

KEMBA Indianapolis Credit Union is committed to protecting the privacy of our members. In general, you can visit us online without disclosing to us who you are or revealing any information about yourself. There are several areas, however, that will collect certain information about you and we want you to know how we handle that information.  Continue reading for our terms & conditions.

Information We Collect When You Visit Our Website

When you visit our website, KEMBA Credit Union collects and stores information about your domain and the Internet address of the site you came from. We also record the date and time of your visit.. We use this information to measure the number of visitors to the various pages on our site to better serve our membership.

Information We Collect When You Contact Us by Email

If you send an e-mail, KEMBA Credit Union collects and stores personally-identifying information in order to process your e-mail, form or application. This information is not sold to any third parties. Due to the volume of e-mail activity, we delete messages after we  answer or complete them.

Secure Site Access and Member Identification

If you visit a secure site, such as MyBranch, you will be asked for personal identification numbers which will give you access to the member only section of our website. This information enables KEMBA Credit Union to regulate entry to the member only portions of our website and to measure member usage. Any identifying information gathered is not sold to third parties.

Links to Other Websites

If you link to another site from any of our pages, you are leaving our site pages, and we cannot be held responsible for any information that may be gathered at a linked site. We make every effort however, to ensure that all linked sites follow similar privacy policies as ours to offer you maximum security and privacy.

KEMBA SMS Messaging and Communication Consent

When you opt-in to the KEMBA SMS messaging service, you consent to receive periodic information and marketing messages from KEMBA Credit Union. Message frequency will vary based on your engagement. Reply “STOP”, “QUIT”, “END”, “REVOKE”, “OPT OUT”, “CANCEL”, “UNSUBSCRIBE” to unsubscribe to stop using the KEMBA SMS messaging service. Reply ”HELP” for assistance, email us at [email protected] or call us at 317.351.5235. Standard messaging and data rates may apply.

KEMBA Messaging Privacy and Content

For more information, see our privacy policy. The KEMBA SMS messaging service messages may include sensitive information, such as account numbers, questions for identity verification, requested answers to questions, KEMBA product-related information, other important notices and promotions of our products and services.

 

By requesting to opt-In to the KEMBA SMS messaging service, you give consent to receive KEMBA marketing and informational messages via text. Message and data rates may apply. Frequency may vary.

More Information and Contact Details

KEMBA Credit Union values your trust and takes privacy seriously. We continually review and enhance our practices to keep your information safe and secure. For questions about our Terms and Conditions or privacy policy, please contact us or call 317-351-5235.